When seeking immigration advice, it’s crucial to work with licensed professionals. Here are key signs that someone may not be a licensed Canadian immigration consultant:
- Lack of Credentials: Legitimate consultants are registered with the College of Immigration and Citizenship Consultants (CICC). Ask for their license number and verify it on the CICC website. https://college-ic.ca/protecting-the-public/find-an-immigration-consultant
- No Formal Agreement: Licensed consultants provide a detailed retainer/service agreement outlining services, expectations, responsibilities and fees. these documents are similar across licensed consultants as they must meet the CICC requirements.
- Guarantees of Success: Be cautious of anyone promising guaranteed outcomes, as no one can guarantee visa approval. The decision of your application is based on the officer processing it and NOT the person who is submitting it.
- Suspicious Payment Methods: Be wary of consultants who ask for large upfront payments, especially in cash or through untraceable methods. Usually, consultants charge by milestones or two or more bulk payments. These payments are saves in a client account, called a trust account. Invoices MUST be issued as milestones are completed. Watch out for contingency billing-someone accepts payment only when a visa is issued, this is not allowed from licensed immigration consultants.
- Unprofessional Communication: Look out for unprofessional or vague communication, such as using unofficial email addresses or avoiding direct contact. Limit communication on social media as these are NOT secured means of communicating.
- Limited Contact Information: A legitimate consultant will have a verifiable office address and contact information. This should be the same as the information on CICC when you confirm the consultants eligibility.
- Pressure Tactics: Be cautious if someone pressures you to make quick decisions or provide payments.
Always verify a consultant’s credentials and seek recommendations or reviews before engaging their services. For reliable immigration guidance, ensure you’re working with a licensed and reputable professional.
If you have a complaint about a consultant visit the College to file a complaint https://college-ic.ca/protecting-the-public/complaints-process/make-a-complaint
